However, in many cases, you’d have figured out the source of the problem before getting to this stage. You can go even further by uninstalling and reinstalling WhatsApp. Most can be resolved by simply restarting your phone.Īlso, clearing the WhatsApp cache can help in removing any bugs that may be responsible for the problem. Restart Your Phone and Tweak WhatsAppīugs can cause unexpected behavior on all areas of your phone. These elements can tamper with your earphone’s connection to your phone. If they work, the problem is on the device you’re using to place your WhatsApp video call.Ĭheck for dirt or water on the headphone jack on your phone. Test them on any near device either by making a call or listening to music. Test Your Earphonesīroken earphones are another potential issue that will hamper your WhatsApp video calling experience. Again, if we check this off as not a potential issue on our list, we can move on to the next solution. If they notice that the mute button is on, they’ll definitely tap on it and the audio should resume as usual. Ask the person on the other side of the call to check whether their mic is still on. In some instances, people may accidentally hit the mute button during a call. Check Whether Your Friend Has Muted Their Mic If nothing changes, proceed to the third step. If nothing changes, turn up the volume on your earphones if they have separate volume control buttons.įor wireless headsets, check whether volume sync is on in your phone’s Bluetooth audio settings. Make sure you turn up the volume on your device to the maximum. If the problem persists after taking any of these measures, proceed to the next step. Turn the Bluetooth on and pair the two devices again. In case you are using Bluetooth earphones or headphones, try unpairing the device and then turn off the Bluetooth.
You can do this quickly and if sound starts coming from the earphone – you should be good to go. Take this as the first step if you notice sound coming from your loudspeaker instead of the earphones. Here are several steps you can take to solve either of the two types of problems. The earphones not working on WhatsApp video call issue can be caused by a variety of issues like buggy software or hardware problems. However, sometimes earphones, whether wired or wireless may fail you during a WhatsApp video call or normal call. These gadgets make call quality better since they come with in-built mics. Earphones or headphones come in handy when making video calls.
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